A recent poll shows that 90% of family members believe that communication from their loved one’s senior care organization is lacking. Here is our suite of solutions that are delighting customers and simplifying operations.
Daily Report Builder
Our automatic daily report feature pulls data directly from your EMR to create a customized wellness report for your residents and their families each and every day. Save time by avoiding playing phone tag with family members when it comes to minor changes in the plan of care. Keep your families engaged while allowing your staff to spend their valuable time providing great care.
Daily Messaging Builder
Send photo, video, and text updates to your families in real time. No need to download an app because they can view them right on their phone or email. Our proprietary software allows facility leaders to monitor the frequency of updates and designate specific residents who may need more frequent updates to keep the family engaged and satisfied.
Global Update Builder
Share calendars, events, newsletters and more with your entire network of residents and family members instantly with the click of a button.
Don’t settle for paying a fortune for prefabricated satisfaction surveys that your families throw away with the junk mail. Create customized surveys to drill down on the areas of your operation that you want to improve. Your feedback is displayed in real time so you can operate your business in real time. Ask us how our partnership with the American Health Care Association allows us to compare your results with the entire AHCA national network of senior care providers.
More and more families are relying on the Internet to choose their senior care provider. Do you know what past and current customers are saying about you online? We use your real time positive reviews to share your success online with potential customers and their families.
Document Execution Builder
A real common sense solution. Save time, money, and paper by completing your contracts and consents electronically from anywhere with any device. Have a resident representative that lives out of town? No problem, they can sign the documents you need electronically.
We give your family members access to your organization’s leaders who are responsible for their loved one’s care. They simply click a “request” button on the portal and the organization representative receives an email alert. Eliminate minor problems before they become major complaints and earn your customer’s confidence.